The objective of this study is to identify good staff scheduling and rostering practices in the transport sector and make practical recommendations on how rostering systems can be improved. This study was carried out during the COVID-19 pandemic. While it acknowledges the overall impact of this, it does not specifically focus on how this affected rosters and staff scheduling. The methodology for the study includes literature review, stakeholder interviews and surveys of social partners, companies and workers. The study developed a typology of different sources of staff scheduling and rostering practice consisting of four types: based on social dialogue, collective agreements and co-determination; driven by collective agreements at a range of levels; state-centred with influence of collective agreements; and with little influence of collective bargaining but some company-level worker representation and participation. Within this framework, the study collected 41 current practices and clustered them according to specific type of practice. Following the critical appraisal of these practices, eight systems were selected as good practices, based on their sustainability, scalability and transferability. On the basis of the lessons learnt from these practices, the study then makes a number of practical recommendations to the European Commission, the EU-level social partners, national governments, national social partners, employers and employers’ organisations and workers and workers’ representatives on how to improve current arrangements in order to benefit companies and improve the work-life balance of workers.
You can read more about this study here.
You can download the full report from this link.