Policy priorities for UK rail services - market reform, the digital railway and customer service
THURSDAY, 23RD MARCH 2017
THIS EVENT IS CPD CERTIFIED
Guests of Honour: Paul Plummer, Chief Executive, Rail Delivery Group and Peter Wilkinson, Managing Director, Passenger Services, Department for Transport
Timed to align with the Transport Select Committee’s inquiries on improving passenger experiences, franchising and technology in rail, this seminar will assess policy priorities for UK rail franchising and consumer policy.
Following investigations by the National Audit Office and Competition and Markets Authority into franchising and competition in passenger rail, sessions will examine ways in which the rail sector can more fully incorporate 21st Century technology and systems thinking. With the establishment of Transport for the North as a statutory body, and the expansion of TfL into the operation of suburban routes, delegates will also look at the opportunities for regional governance and management.
Further sessions will consider the challenges for incorporating new technologies into passenger rail in order to make journeys better, such as through smart ticketing, the use of open data and integration with the wider transport network.
At this early stage, we are pleased to include contributions from Peter Wilkinson, Managing Director, Passenger Services, Department for Transport; Paul Plummer, Chief Executive, Rail Delivery Group; Mick Cash, General Secretary, National Union of Rail, Maritime and Transport Workers; Martin Howell, Director, External Affairs, Cubic Transportation Systems; Stephen Joseph, Chief Executive Officer, Campaign for Better Transport; James Lambert, Director, Sector Regulation, Competition and Markets Authority; Jeremy Meal, Director, Smart Ticketing and Fares Strategies, SYSTRA and Amanda White, Head of Rail, Transport for Greater Manchester.