UG423I - Bus Real-time Information - Business Case Research
Overview
Background & policy context:
The UK Government's White Paper on the Future of Transport states its commitment to the creation of a better, more integrated transport system that will increase modal choice by improving public transport and will also provide sustainable mobility for all. Real Time Passenger Information (RTPI) is a way of providing the users of public transport 'real time' travel information from a variety of sources, including bus stops, stations, via telephone or Internet and on vehicles themselves. It is believed that Real Time Passenger Information Systems have the potential to bring a wide range of benefits to bus passengers, bus operators and Local Transport Authorities.
Objectives:
The aim of the study was to determine whether there was likely to be a business case for introducing more bus Real Time Passenger Information systems.
Methodology:
To establish whether there was a business case, an extensive literature review was carried out, referencing in excess of fifty texts. The review of literature extended to also include news items and articles from journals. Interviews were also carried out with key players in the public transport industry, including seventeen bus operators and twenty local authorities/PTEs.
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