The INDIMO project aims to enable researchers, operators, developers and policy makers to include the user perspective and co-creation approaches in the entire development process of digital mobility solutions. This way, products and services delivered would be tailored to the actual needs of transport users.

The project will identify the main characteristics of demands that digitally based mobility solutions place on users focusing on all types of transport users and in particular to vulnerable-to-exclusion citizens (older people, children, disabled, poor, low educated). The project will develop the INDIMO Inclusive Digital Mobility Toolbox consisting of the Universal design manual, Universal language interface icons for transport services, Guidelines for cybersecurity and personal data protection and a Policy evaluation tool. The tools will help to develop skills and strategies that can help to bridge the digital divide in terms of social and spatial aspects.

The toolbox will be applied and tested on five pilot projects in Madrid (Spain), Antwerpen (Belgium), Emilia Romagna (Italy), Berlin (Germany) and Galilee (Israel).