WISE - A novel approach to remote and real-time aircraft maintenance
Overview
Background & policy context:
In the last decade, the aircraft industry has been facing fundamental maintenance dilemmas:
- Maintenance expertise is missing in more than 21’000 airports worldwide whereas the number of commercial aircrafts on duty is inexorably growing
- Aircraft On Ground (AoG) for structural maintenance is a persisting financial burden: it costs 120 000€ per day to airline companies
- Today structural repair on AoG is unavoidably lengthy (up to several weeks) because the MRO operator has not been trained to specific non-recurring operations and does not have the proper maintenance equipment in hand.
The level of maintenance skills onsite needs to increase dramatically, and rapidly, otherwise the aircraft industry can expect a huge economic loss due to inappropriate structural maintenance on AoG.
The issue will be unprecedented in Europe, where 21.5% of the future maintenance workforce will be operating by 2030 (+130,000 technicians), in great need for expert assistance and training.
Objectives:
SUNAERO, the world leader in rapid aircraft repair technologies, has launched the project WISE.
WISE is a new approach to remote and real-time aircraft maintenance that combines assistance, training and equipment leasing services in a single offer to MRO organizations.
It will become possible to connect any airport (line maintenance) or MRO site to a remote maintenance expert, whenever needed. The WISE experts will be able to guide a repair until it is fixed a few hours later (6 hours on average).
The WISE assistance will be certifying and disseminate greener and smarter aircraft maintenance best practices. A new business model will be implemented for the benefit of the user.
The feasibility of the WISE concept was completed in 2015, with the support of a SMEI Phase 1 grant. The Phase 2 project will demonstrate and scale-up the WISE approach to bring expert assistance to the airports (on the wing service), wherever located (hubs, airports in urban areas, isolated airports).
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