Process-oriented and effect-oriented management for operational street maintenance – Intra-municipal street maintenance model (ASTRA2008/004)
Overview
Background & policy context:
Swiss municipalities are caught in the crossfire between their citizens' high demands on quality that have meanwhile become a matter of course, the high competitive pressure with regard to the benefits of future locations (tax advantages) and the increase in cost pressure in relation to the provision of public services. The result is that Swiss municipalities feel themselves subjected to enormous pressure and stretched to maximum capacity as they battle to meet the ever-growing complexity of the demands and tasks they face.
It is for these reasons that alternatives to providing public services (other than fusion negotiations) are becoming more frequently sought after to increase efficiency and enable municipalities to satisfy the high demands of their citizens.
Objectives:
The research project aims to develop a maintenance model for owners of streets in built-up areas to serve as a decision-making basis for intra-owner cooperation with the aim of significantly improve effectiveness and efficiency of street maintenance.
The performance model will identify the optimized equipment inventory and size of the base team. It will develop optimal basic structures in the performance model that can then be collated with the help of the maintenance model to create an optimized overall organizational structure based on the performance requirements.
The performance and maintenance model will be tested in practice. The primary objective of the intra-owner model is to improve efficiency and reduce costs by designing effect-oriented processes.
Methodology:
Work Package 1: Fundamentals - Scope: actual power and actual cost analysis
Research (counting of performance, interviews), expert interviews
Work Package 2: Basics – Performance Model, Performance Analysis
Work Package 3: Cross-maintenance model
Work package 4: Practice Test – consolidation and cleaning of the model at three owners of roads in urban areas
Work Package 5: Compilation of results: scope, performance and maintenance model, controlling system worked out for use in practice
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