Overview
Business travel of disabled persons: the case of the Clermont-Ferrand area.
In their daily travelling for working purposes, disabled people sometimes encounter difficulties in using a mean of transport. The integration of disabled workers in a certain activity or profession might be also compromised. Moreover, the lack of accessibility to public transport is still widespread and specialized transport is not always able to meet the demand.
This study aimed to identify travel patterns, practices and needs from different categories of disabled people, whether or not users of public transport and/or specialized services. It addressed in particular three target groups:
- disabled people already using public transport for their daily commuting or profession;
- disabled people who might use public transport but, for different reasons, does not use it;
- employers.
Carried out under the direction of SMTC (Syndicat mixte des Transports en Commun de l’Agglomération de Clermont-Ferrand), the study resulted in a handbook with solutions and ideas for improving public transport and providing new services for disabled people.
- Phase 1: Investigation Process (procedure definition of investigation, validation by the Technical Committee, methodological integration and presentation to the Steering Committee)
- Phase 2: Implementation of the survey (recruitment and briefing of interviewers, management of field activities and monitoring)
- Phase 3: data processing and final report
- Phase 4: Workbook ideas on solutions (identification of key success factors, terms of ideas)