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TRIMIS

Successful Travel Awareness Campaigns and Mobility Management Strategies

PROJECTS
Funding
European
European Union
Duration
-
Status
Complete with results
Geo-spatial type
Urban
Total project cost
€3 708 334
EU Contribution
€2 770 177
Project website
Project Acronym
MAX
STRIA Roadmaps
Smart mobility and services (SMO)
Transport mode
Road icon
Transport policies
Decarbonisation,
Societal/Economic issues
Transport sectors
Passenger transport,
Freight transport

Overview

Call for proposal
FP6-2004-TREN-3
Link to CORDIS
Background & Policy context

Mobility Management (MM) and Travel Awareness (TA) have many advantages as soft policy strategies: They are flexible, adaptable, rapid to implement, and offer value-for-money. Several sustainable transport research and demonstration projects at the European, national and local levels have covered Mobility Management and Travel Awareness, but in isolated projects, limited to larger cities and pilot demonstrations. After the two biggest projects in this area so far, MOST and TAPESTRY, further similar projects with a focus on demonstrations would probably not deliver new insights.

The European research project MAX addressed the issues of the research domain 1.3 'Advancing knowledge on innovative measures in urban transport' within the task 'Research to support the European Transport Policy' of the objective 1 'New Technologies and concepts for all surface transport modes (road, rail and waterborne)' of the Thematic Priority 1.6.2 'Sustainable Transport Systems, and aims to bring new perspectives, to critically review and enrich the work accomplished so far by linking MM and TA and exploiting their synergies.

Objectives

MAX set out to link Mobility Management (MM) and Travel Awareness (TA) in one comprehensive research project to exploit synergy effects in order to:

  • improve the quality and impact of MM;
  • contribute to proving the validity and success of MM;
  • achieve the necessary standardisation (especially for evaluation);
  • open new fields, especially in connection with planning.
Methodology

The project focused on the following four research areas.

  1. Innovative approaches in Travel Awareness. An analysis of campaigning, advertising, social marketing (also in non mobility fields) will be carried out, studying how they work, and the underlying theories. Furthermore, the project will define, prioritise and select the main research questions (campaigning the campaign, credibility of the message giver, campaign design - emotional vs. rational, transferability of non transport campaigns, underlying behavioural model of campaigns, combination of hard and soft measures, impact of cultural background, linking awareness raising with education).
  2. Behaviour change models and prospective assessment. An analysis of the underlying theories and reliability of existing models and evaluation techniques and results will be carried out. The main research gaps have become quite clear. They are the theory gap (there is no systematic gathering of knowledge), and the method gap (evaluation is most often inadequate). A standard model of behaviour change and a categorisation system of behavioural change techniques will be developed, an own evaluation study will be carried out, and a new As a result a new predictive tool will be developed to be used by practitioners.
  3. Quality management and MM for smaller cities. An analysis of existing quality management systems and their application in general and in transport (EFQM, TQM, ISO 9000 etc.) will be carried out, and the different topics investigated (e.g which of the analysed systems is best for MM, should QM in MM be incorporated in other QM systems (for example environment) or stand alone, benefits and barriers for implementation of QM in MM, which elements of MM should be included into the QM process, how to maintain integrity and credibility in the QM process, development of a MM audit system for smaller cities (below 200.000), how to sell QM in MM to practitioners).
  4. Integrating planning and MM. An analysis of theory and practise of integrating Land Use Planning with transport and MM will be performed. The research will be differentiated into planning levels: national level, urban level, site level. A number of topics will be investigated (e.g. under which conditions is the market willing to accept MM regulation, what it could be the place of MM in the different levels, stages and instruments within the spatial planning (SP) process, how framework conditions influence the way in which MM can be integrated

Funding

Parent Programmes
Institution Type
Public institution
Institution Name
European Commission
Type of funding
Public (EU)

Results

The main outcome is a set of integrated tools designed to make it easier to implement high quality MM measures:

  1. MaxExplorer. A decision support guide for MM measures. This user-friendly tool supports decision makers and MM practitioners (in particular less experienced users) to select suitable MM measures according to specific target group characteristics and project location. More specifically this tool helps users to:
  • select suitable measures for their organisation and situation;
  • further develop projects and schemes at the local level with reference to the characteristics of the target group;
  • benefit from the experience of experts in choosing appropriate measures;
  • discover Mobility Management through a general overview of a wide range of measures;
  • compare the effects of MM measures by providing the opportunity to look at the relevance and the possible efficiency of different types of measures in different situations, through a multi-criteria assessment;
  • understand the variety of different MM measures, as MaxExplorer covers many common situations, from Company Mobility Plans to Walking Buses for Schools or Travel Awareness Campaigns.
  • MaxQ - Quality Management tool for Mobility Management. This tool helps decision makers (organisations, city authorities) to develop a systematic approach to the design, planning, implementation and evaluation of MM measures and activities, based on quality management principles. The key criteria for this tool have been drawn from existing quality management tools such as Total Quality Management, the ISO9000 and ISO14000 families of standards, the Eco-Management and Audit Scheme, and the European Foundation for Quality Management. This tool enables organisations to run and manage the overall mobility policy and measures consistently and systematically thus improving the credibility of the mobility management system and its organisation.
  • MaxTag - Travel Awareness Campaign guide. Travel awareness campaigns are at the core of MM. This project has identified the key factors that make travel awareness campaigns successful and has summarised them in this tool. MaxTag, available as a written document and as an online tool, helps organisations to create successful travel awareness campaigns with a 10-step programme. MaxTag provides users with the following benefits:
    • provision of a

      Policy implications

      The main recommendations relate to the development of a future fully-functional European Prospective Assessment Tool (PAT). This PAT should be developed as a combination of three primary elements that serve as the 'heart' of the predictive functioning of the model:

      • A set of demand elasticities for price- and service-based measures (including public transport fare discounts, public transport service expansion or new services, alternative mode incentives, etc.), referred to as 'harder' MM measures because they involve pricing or service provision.
      • A set of experiential relationships based on the benchmarking function of MaxEva or other comparative evaluation studies and their findings. These are referred to as 'softer' measures because they involve promotion and information. Comparative cross-sectional analysis from MaxEva or another dataset would provide a relationship in the form of average mode shift impacts from a given MM measure when applied to a certain target group.
      • Inclusion of a behavioural change module from MaxSem that provides results that are not strictly related to mode shift impacts. Rather this 'stage diagnostic' module would provide estimates of the proportion of the target population what would move between stages as a result of the offer of a given measure. As such, the PAT would estimate shifts to more sustainable modes (mode shift) and precursor behavioural shifts (stage shifts).

      The main features of this PAT should be:

      • a user-friendly interface and instructions, requiring no knowledge of 'transport modelling';
      • minimal user inputs and reliance on existing data (no new surveys needed);
      • easy navigation in model and simple means to save and report impact forecasts;
      • able to predict impacts of packages of measures by assessing interactive effects.

      The inputs of this PAT should include:

      • number of travellers and the type of the target group (company, target market, students, etc.);
      • average trip characteristics (travel time, trip distance, vehicle occupancy);
      • type of application setting (city centre, employment centre, suburban area, well/poor accessibility by foot, bike, public transport, etc.).

      The outputs should include:

      • baseline and projected mode shares and proportional changes;
      • baseline and projected vehicle trips and proportional changes;
      • baseline and projected vehicle kilometres of travel and prop

    Partners

    Lead Organisation
    Organisation
    Forschungsgesellschaft Mobilitaet - Austrian Mobility Research Fgm - Amor Gemeinnutzige Gmbh
    Address
    SCHONAUGASSE 8A/1, 8010 GRAZ, Austria
    Organisation website
    Partner Organisations
    Organisation
    Napier University
    Address
    Colinton road 219, EDINBURG, EH14 1DJ, United Kingdom
    EU Contribution
    €0
    Organisation
    Aristotelio Panepistimio Thessalonikis
    Address
    KEDEA BUILDING, TRITIS SEPTEMVRIOU, ARISTOTLE UNIV CAMPUS, 54636 THESSALONIKI, Greece
    Organisation website
    EU Contribution
    €0
    Organisation
    Equipo De Tecnicos En Transporte Y Territorio Sa
    Address
    c/ Explanada, 8 1A, MADRID, Spain
    EU Contribution
    €0
    Organisation
    University Of Maribor
    Address
    Slomškov Trg 15, SIN/A2000 Maribor, Slovenia
    EU Contribution
    €0
    Organisation
    Institut Fuer Landes- Und Stadtentwicklungsforschung Und Bauwesen Des Landes Nordrhein-Westfalen
    Address
    Deutsche Str. 5, Postal Code 44339, DORTMUND, Germany
    EU Contribution
    €0
    Organisation
    Mobiel 21
    Address
    Vital Decosterstraat 67A, 3000 LEUVEN, Belgium
    EU Contribution
    €0
    Organisation
    Trivector Traffic Ab
    Address
    Åldermansgatan 13, SN/A22764 Lund, Sweden
    EU Contribution
    €0
    Organisation
    Fit Consulting Srl
    Address
    Via Acciaresi Primo 8, 157 Roma, Italy
    Organisation website
    EU Contribution
    €0
    Organisation
    University Of Giessen, Institut For Applied And Empirical Social Research
    Address
    Karl-Glöckner Str. 21 E, GIESSEN, Germany
    EU Contribution
    €0
    Organisation
    University Of Piraeus Research Centre
    Address
    130, Ipsilantou Str., PIRAEUS, Greece
    EU Contribution
    €0
    Organisation
    University Of Central Lancashire
    Address
    PRESTON, PR1 2HE, United Kingdom
    Organisation website
    EU Contribution
    €0
    Organisation
    Agencia Municipal De Energia De Almada
    Address
    Rua Bernardo Francisco da Costa, 44, 2800-029 ALMADA, Portugal
    Organisation website
    EU Contribution
    €0
    Organisation
    Synergo, R. De Tommasi + W. Schenkel
    Address
    Fraumuensterstrasse 23, ZUERICH, Switzerland
    EU Contribution
    €0
    Organisation
    Traject Nv
    Address
    KONINGIN MARIA HENDRIKAPLEIN 65C, 9000 GENT, Belgium
    EU Contribution
    €0
    Organisation
    Austrian Standards Institute
    Address
    Heinestrasse 38, VIENNA, Austria
    EU Contribution
    €0
    Organisation
    Vilniaus Gedimino Technikos Universitetas
    Address
    Sauletekio Al, 10223 Vilnius, Lithuania
    Organisation website
    EU Contribution
    €0
    Organisation
    Centre National De La Recherche Scientifique - Délégation Rhone-Auvergne
    Address
    2 avenue Albert Einstein, 696221 VILLEURBANNE, France
    Organisation website
    EU Contribution
    €0
    Organisation
    Politechnika Krakowska
    Address
    Warszawska, 31 155 Krakow, Poland
    EU Contribution
    €0
    Organisation
    Otto Von Guericke Universitaet Magdeburg
    Address
    Universitaetsplatz 2, 39106 MAGDEBURG, Germany
    Organisation website
    EU Contribution
    €0
    Organisation
    Stad Kortrijk
    Address
    Grote Markt 54, KORTRIJK, Belgium
    EU Contribution
    €0
    Organisation
    Tallinna Linn
    Address
    Vabaduse Valjak, 15199 Tallinn, Estonia
    EU Contribution
    €0
    Organisation
    Compagnia Trasporti Laziali
    Address
    VIA GIOSUE CARDUCCI 2, 00187 ROMA, Italy
    Organisation website
    EU Contribution
    €0
    Organisation
    Lyle Bailie International Limited
    Address
    31 Bruce Street, BELFAST, Ireland
    EU Contribution
    €0
    Organisation
    City Council Of Almada
    Address
    Rua Bernardo Francisco da Costa, 42, ALMADA, Portugal
    EU Contribution
    €0

    Technologies

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