Security is a key issue at airports. The specialized security staff is responsible for the successful use of the technical controls. Its task is to identify dangers in a timely manner and to prevent security-related incidents. In addition to their personal qualifications, the transfer of experience and knowledge between the employees plays an important role.
The aim is to create and test a new, comprehensive development and management process for security personnel at airports. This process should include the effective selection and acquisition of suitable new employees, as well as their continuous support and further development up to the accompaniment of retired employees.
Within the project, a broad variety of different methodologies was applied: Literature review, requirements analysis, critical incident technique, expert surveys, small and large-scale tests, whitepaper definition.
The establishment of an innovative, holistic Human Resources management process allows to optimize the selection and qualification of the security personnel, thereby contributing to improving airport security. The new approach integrates relevant personnel development, security management and knowledge management methods. Thanks to newly developed training measures, security staff will be offered future-oriented prospects for further professional development.
Findings of the study are published in detail by several final reports of the project partners (German only) which are available online via the German National Library of Science and Technology (TIB):
University of Applied Sciences Brandenburg, Institute for Security and Safety (ISS)
TU Braunschweig, Institut für Psychologie:
University of Bremen, Institut für integrierte Produktentwicklung (BIK)
European Aviation Security Center e. V. (EASC):