The project aimed to achieve its objectives by identifying, investigating and disseminating measures that will improve the accessibility of public transport systems in Europe. It was known that a considerable amount of work had already been done to remove physical barriers in the physical environment, so improving the mobility of people with a physical or sensory impairment. It was believed by the consortium, however, that the problems faced by people with a cognitive impairment or mental health problems (which might include behavioural difficulties or depression, etc.) were much less well understood, and that strategies for assisting these people with their mobility were far less well documented. Although these conditions are largely 'invisible', they are often no less restricting in their effect of limiting an individual's mobility and participation in mainstream society.

A key part of the research was to target and uncover what public transport operators, authorities, charities and interest/advocacy groups had done so far with respect to making provisions for people with cognitive impairments in order to simplify their overall travel requirements.