DEFAKTOS - New policies and procedures for the training of passenger control personnel
Overview
Background & policy context:
Facing steadily increasing passenger numbers and ongoing terroristic threats, passenger screening in air traffic is a big challenge. The controls must ensure security at the highest level, meet international requirements and be economically feasible. In order to meet future requirements and to continue to improve passenger screenings, new strategies for the selection and training of security staff are needed.
Objectives:
The goal of DEFAKTOS is to improve the skills, cognitive abilities and working conditions of the security screeners. Passenger screenings are to be further optimized, so that the security screeners can better meet future challenges and maintain a high level of security at airports.
Methodology:
On the basis of the current work requirements, interviews are carried out and the competencies of the control personnel are determined. The results are evaluated and integrated into a concept for additional training.
The entire process of passenger screening is considered within the project. The role of the security staff is evaluated under aspects of the technology to be operated (human - machine), behaviour patterns (human - human), working conditions and expected future challenges. The solutions resulting from the project are directly used in the selection as well as the training process of airport security staff.
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